QuickTrav Frontdesk

FrontDesk is a product designed specifically for Retail Travel Agencies to efficiently handle CRM (Customer Relationship Management), increase productivity and reduce the overall cost of communicating with clients.

GDS Imports

Frontdesk imports the booking file directly from Galileo, Worldspan or Amadeus to automate documentation.

Standardised Documentation

FrontDesk produces standardised professional documentation, polishing the communication skills of consultants and ensures continuity, i.e. client does not notice when a specific consultant goes on leave

Productivity reporting

Management can monitor productivity, e.g. how many quotes are converted to bookings, including the elusive verbal quotes and generate other useful reports

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QuickTrav Frontdesk

FrontDesk is a product designed specifically for Retail Travel Agencies to efficiently handle CRM (Customer Relationship Management), increase productivity and reduce the overall cost of communicating with clients.

  • Detailed traveler and company information is contained in a comprehensive database.
  • Keep track of client's passport expiry dates.
  • Frontdesk imports the booking file directly from Galileo, Worldspan or Amadeus to automate documentation.
  • FrontDesk produces standardised professional documentation, polishing the communication skills of consultants and ensures continuity, i.e. client does not notice when a specific consultant goes on leave.
  • On the fly SMS's* provide a fast and cost effective method of communication.
  • Mass SMS or emailing (by client profile) functionality makes FrontDesk a powerful marketing tool.
  • FrontDesk can be used to send a monthly newsletter, weekly specials or target markets specified by profile, e.g. an Invitation to all Executives who enjoy golf.
  • Easy handover between consultants. At any time a colleague can establish where a booking is up to, what communication has been sent, etc.
  • Your Organisation's terms and conditions are sent with every booking confirmation.
  • Create a paperless office, using FrontDesk to replace booking cards and client files.
  • Management can monitor productivity, e.g. how many quotes are converted to bookings, including the elusive verbal quotes and generate other useful reports.
  • Management can quickly deal with client queries or complaints by accessing the file in FrontDesk without having to physically locate a file.

  • Trusted by the best