Important Notice Regarding 1 April QuickTrav License Fees – 26/03/2020

Dear Client

In accordance with the recent announcement of a nationwide 21 day lockdown effective at midnight tonight, Quick Software staff have been set up to work from home and our QuickTrav Helpdesk and other support services will continue to operate. There will be a disruption of telephone support today between 12:30pm and 13:30pm as we transfer our switchboard service. 

We are living in uncertain times, not only from a health perspective but an economic one as well. As such we wish to play our part in helping to lessen the financial impact on our clients by providing some measure of relief for our small to medium size clients who are without resources and reserves. With this in mind, we have finalised your QuickTrav April licence fees that would ordinarily be due 1 April in the normal course of business, which will form a baseline/benchmark going forward. For the month of April, which includes the stated lockdown period, we will apply up to 40% discount on this fee. The discount amount is not a deferred payment, i.e. it is a discount that you will not have to pay at any later date.

During April we will also provide:

  • A 30% discount on any QuickTrav technical support services required
  • A 30% discount on all QuickTrav bookkeeping services for those clients who make use of this service
  • Free remote training by our consultants on a one-to-one basis on specific days and by appointment. Note – this will depend on each client’s connectivity.
  • Webinar training sessions once we have these up and running (notification will follow)
  • Training videos on our website  

Please make use of this quiet time to update your training / QuickTrav knowledge at no charge.

Additionally, we would like to encourage you to make use of the opportunity during this period to:

  • Install our latest WebClient for Service Vouchers (Car Hire coming soon). Licence fees will not be applied for at least the first 6 months to 30 September 2020 (or later depending on current developments)
  • Install our Travelsoft QuickTrav GDS Integration client (TQI) for Travelport. There will also be no licences fees applicable for the first 6 months to 30thSeptember 2020.

Please contact should you be interested. Our sales department will also provide you with a link for a demo of this product.

Should the lockdown be extended, then it is our intention to extend these discounts for a further period. The situation is dynamic at present and circumstances will dictate our action going forward.

Please refer to our website frequently for further announcements.

We wish all of our clients, their staff and their families well during these difficult and trying times. Stay safe.

The Quick Software Team