From time to time unusual ticket situations arise that require special invoicing treatment. This section deals with each unusual situation and explains how it should be invoiced:

Cancelled tickets :

Cancelled tickets must be “invoiced” to a dummy cancelled ticket account. This is necessary to get all used ticket numbers into QuickTrav system. Create a “Cancelled Ticket” Client account and invoice all cancelled tickets the same way as normal tickets.

Enter non applicable information as “N/A” and all amounts as nil.

This ensures that all ticket numbers are accounted for when the weekly ticket lists are printed

Conjunction Tickets

Enter each conjunction ticket on a separate line in the tickets section of the invoice, below the main ticket. Enter all amounts as nil.

Part cash /  Part Credit card tickets

Occasionally tickets are issued partly for cash and partly credit card. Enter the cash portion and the credit card portion separately (as if they were separate tickets) on two lines in the ticket section of the Invoice, using the same ticket number.

Land arrangements paid on credit card

Occasionally tickets are issued to pay for land arrangements. Enter these as you would any other ticket, under the ticket section of the invoice. Use the invoice message facility to specify the exact details of the land arrangements. Enter no applicable information as “N/A”.

Tickets purchased for net prices

Tickets purchased net, where you (the travel agent) determine the selling price, and thus the commission earned on the ticket, must be specified. This operates on the same basis as normal tickets, but allows you to enter the a Rand amount of commission earned instead of the normal fixed percentage, and also allow you to see and confirm the amount payable to the airline.

Nil value / Exchange tickets

Nil value tickets should be invoiced on the same basis as normal tickets but as a nil amount. Exchange tickets should be invoiced on the same basis as normal tickets but only for the amount due per the remittance area of the ticket.

Tickets issued for other agencies.

Tickets are often issued for agencies that do not have a license to issue tickets themselves. These tickets should be issued in the normal way to a debtor account in the name of the Agency.